All active CPS Energy electric customers will receive direct credits based on their July 2022 electric usage. In total, customers will receive $42.5 million which will be fairly credited to all CPS Energy electric customers in the same way it was collected with the average residential customer receiving a $29 credit.
1. CPS Energy’s Affordability Discount Program (ADP);
2. Residential Energy Assistance Partnership (REAP) assistance, meaning received a REAP benefit during 2022; or,
3. CPS Energy’s Critical Care Program.
Residential and business customers who do not have a past due balance may opt out of receiving the credit and redirect those funds to REAP to help their neighbors in need or contribute to weatherization of homes, including minor repairs. Beginning in November, customers will be able to indicate their preference to opt out.
“We will apply the City’s credit and continue to deliver needed assistance to our most vulnerable customers,” said CPS Energy President & CEO Rudy D. Garza. “If you plan to opt out of the credit, please let CPS Energy know as soon as possible in November so we can redirect the dollars to your preferred choice of bill assistance or the weatherization program.”
Residential customers who want to know the range of their credit can log into Manage My Account online by mobile phone or PC and view their July bill. The range of a customer’s credit will be based on their July electric usage in kilowatt hours (kWh) as shown below:
1. Up to 1,000 kWh, credit up to $18
2. 1,000 – 2,000 kWh, credit $18 – $36
3. 2,001 – 4,000 kWh, credit $36 – $72
For more information, details on REAP participation and eligibility, and frequently asked questions, visit City Credit for CPS Energy Customers at cpsenergy.com.
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